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Supporters Charter

Cumbernauld Colts Football Club (“the Club”) acknowledges the continued and valued support that individuals, businesses and groups bring to the Club. In acknowledgment of this we will endeavour to work in a way that ensures that all possible actions by the Club reflect this.

The Club recognise the commitment we owe to our supporters and customers and the adjacent policies lay out the Club’s continuing commitment to not only supporters but also to the wider community. The club holds a special position within the local community and has a responsibility to initiate and promote community based schemes, and to enhance the image and reputation of the club in the community in which it serves.
This charter is designed to improve standards of customer relations between the Club and its supporters and customers.

The Club recognises the special relationship between the club and its supporters. It recognises and respects the invaluable contribution the supporters have made in the past and continue to make to the life of the Club. As such, the club will make every effort to ensure that its policies and practices are open, accessible and communicated as effectively as possible with its supporters.

The Club will annually conduct a review of this charter, will make changes in accordance with the recommendations received from the relevant governing bodies and also after consultation with its supporters. The club reserves the right to make amendments at short notice to this policy – but all changes will be communicated to supporters through the Club website.